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Computer hardware

How to choose the right computer equipment for your business to increase your productivity and efficiency without it costing the earth.

Business software

Essential software and apps for small businesses from accounts and finance software to payroll and CRM.

Build a website

Almost all businesses need a website. We explain your options for building a website, introduce web hosting services and help you get the right domain name for your business.

Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

IT security

How would you cope if your IT system failed or was breached? We cover the main IT security issues and how to protect against them.

Buy and manage IT

Good IT management can help you choose, use and implement IT. Our overview helps you manage IT in a way that maximises the return on your investment.

IT support

IT support is vital if you rely on your IT system. But how can you set up an effective safety net in case things go wrong? We explore the options.

Staff and IT training

Getting the right IT is just the first step. Appropriate training, policies and working practices can help you maximise return on your IT investment.

Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Resource topics

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Choose a bulk email service provider

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

Types of telephone number

Your business doesn’t have to settle for a standard telephone number, starting ‘01…’ or ‘02…’. You can choose other numbers. We look at the options.

How to choose a business telephone system supplier

Choosing a telephone system supplier is not always straight forward. You'll have to do some research to get a supplier who can fulfil your needs.

How to lower your phone bill with VoIP

Voice over internet protocol (VoIP) is a kind of business telephone system where calls are made over the internet making it cheaper and more flexible.

How to build a wireless network - checklist

Wireless technology is fast and reliable enough to replace a traditional wired network - however, most companies use wireless to add flexibility.

Remote access to your network

Giving employees remote access to their email, files and other systems - no matter where they are - allows them to work more efficiently and flexibly.

What to do if your phone gets wet

What do you do if your phone gets wet? Practical steps to help you rescue your smartphone.

Maximising customer engagement with enhanced call support strategies

Do you struggle to support customers around the clock? Discover how virtual receptionists can help you provide seamless communication around the clock

Intercom localisation: Enhancing global communication systems

In an interconnected world, it’s is more important than ever that your comms are effective. Discover how intercom localisation is allowing businesses to reach across linguistic and cultural barriers.

Why VoIP is the future of business communication

VoIP gives businesses the tools to streamline workflows, improve customer experiences, and future-proof operations. Discover how it can help your business.

Is it time to adopt eSIM technology in your business?

Could eSIMs be the future of mobile communications – especially for those with remote workers and international customers and suppliers?

WebRTC solutions: revolutionising real-time communication

WebRTC solutions are redefining digital communication. Discover how WebRTC enables developers to create efficient, secure, and scalable applications.

Spam calls: your questions answered

Spam calls can be costly. They are inconvenient, waste time and can lead to identity fraud and serious financial losses. So how can you stop them? The experts from Incogni answer your questions.

Creating a virtual office using VoIP

If you want to impress customers, sometimes it helps to look like a larger operation. One way is to create a virtual office environment using VoIP.

How to create a QR code

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.

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